Important Information Regarding Your Upcoming Eye Exam

We look forward to seeing you soon for your appointment. Please make sure to read through the information below before your appointment. 

OHIP Coverage

Children under 20 years of age, seniors 65 and older, and diabetic adults: OHIP will cover 1 full eye exam every 365 days. If It has not been a full year since your eye exam, or a valid health card cannot be presented there will be an $80 charge for the appointment. (Please make sure your health card is not expired). 

Vision Therapy Consult

If you are attending a vision therapy consult, the charge for your exam would have been sent to you. Please bring all glasses you are currently using, as well as a copy of your most up to date prescription (if given to you by your eye doctor) to the examination. 

What to bring to your appointment

Please make sure to bring your health card, a pair of sunglasses and all glasses that you are currently using to the appointment. Please leave all extra belongings in your car or at home. 

Contact Lenses

If you are a contact lens wearer please attend the appointment with your lenses out and wearing your glasses. You will receive a glasses prescription as part of your examination. Your glasses prescription can be taken to any optician or optometrist for a contact lens fitting. A contact lens prescription cannot legally be provided without a contact lens fit. Fittings are done at our office with the optical staff and require a separate appointment. The cost of a fitting is a separate charge.

Time in the Optical

If you feel you may require any help from the optical staff please let us know before your appointment so we can schedule the after your eye exam. This includes: browsing for glasses or sunglasses, updating your glasses, repairs or adjustments to your current glasses, and/or advice on contact lenses.

Parking

There is free parking available behind our building. If the parking lot is full you can find paid parking on the street. 

Dilation

Patients over the age of 12 will be dilated at least every 2 years (more frequently if required). Dilation will make your near vision blurry and will make you light sensitive for 2-4 hours. Please bring any glasses you currently wear and/or sunglasses to help with the effects of the dilation. 

Generally, young children are dilated on an as need basis. If a young children requires dilation we have them come back for a follow up appointment as the drops we use with children take much longer to work. 

Masks

Due to the close proximity between the doctor and patient it has been mandated that all patients over the age of 2 are required to wear their own mask to the appointment. A non-medical mask or cotton mask is acceptable, however, a plastic mouth covering or a face shield without a mask is not acceptable. The mask must be worn the entire time inside of the clinic and must cover both nose and mouth.

Appointment Time

Please arrive no earlier than 5 minutes prior to your appointment and enter through the front doors (off Queen Street South). You will need to sanitize your hands upon entry. Please attend to the appointment by yourself. Small children, individuals who require translation or help with mobility may have 1 adult guest with them. 

Cancellation Policy

If you need to cancel or reschedule your appointment we require at least 24 hours notice. Cancellations with less than 24 hours notice, or not showing up for your examination will incur a $50 cancellation fee. 

Multiple Family Members

If you have scheduled multiple family members in for appointments back to back only one family member can enter the clinic at a time. All other family members will have to wait outside until it is time for their appointment. We will text you when we are ready for you. 

Small children can have one family member accompany them to the appointment. All other family members will have to wait outside until it is time for their appointment. 

COVID-19 Screening

If you answer yes to any of the following questions you must cancel your appointment:

  • Do you have any of the following symptoms?

    • Fever​ (temperature of 37.8C or higher)

    • New or worsening cough

    • Shortness of breath or difficulty breathing

    • Sore throat

    • Difficulty swallowing

    • Decrease in sense of taste or smell

    • Runny nose or nasal congestion without other known cause (i.e. seasonal allergies)

    • General flu-like symptoms

  • Have you tested positive for COVID-19 (and not deemed resolved by public health), or are you currently in self-isolation awaiting test results?

  • Have you had close contact with a confirmed case of COVID-9 or been in recent contact with someone who is currently being investigated for COVID-19 without wearing appropriate PPE?

  • Have you travelled outside of Canada in the past 14 days?

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