As the province moves through the re-opening stages we want to remind you that we are still following the regulations for our profession that are set out by the Ministry of Health and the College of Optometrists. These include continual use of masks for all patients over the age of 2, limited capacity inside of the clinic and inside of our examining room. Please make sure to read the booking guidelines before scheduling your appointment. The booking guidelines are updated according to any changes to regulations and recommendations being made by the Ministry of Health and the College of Optometrists.
BEFORE BOOKING YOUR APPOINTMENT
PLEASE READ THE FOLLOWING CAREFULLY
Our online booking system makes it easy for you to schedule appointments for you and your family. All of our in office availability is shown on our online system as well, including same day appointments.
Due to strict COVID-19 regulations, as well as rigorous cleaning processes we have less appointments available than usual. To ensure that we can best serve our community please follow the booking guidelines below.
MASKS: ALL patients over the age of 2 must wear a mask to enter the clinic. A non-medical cloth mask is sufficient. A face shield without a mask, or a plastic mouth covering is not acceptable at this time. Your mask must cover your nose and your mouth. It is best to have a tight fitting mask (especially around the nose) to prevent your glasses and our machines from fogging up.
FAMILIES: If you are scheduling multiple family members for an eye exam EACH family member will require their own booking. If you have back to back appointments scheduled please all arrive at the same time, but only ONE family member will be allowed in the clinic at a time. If you have scheduled multiple children, only ONE adult and ONE small child will be allowed in the clinic, all other children and family members must wait outside. Adults are asked to enter on their own, all accompanied children will be asked to wait outside of the clinic, please ensure you have appropriate care for them.
CHILDREN: Please only bring the child whose eye exam it is to their appointment, all other families will be asked to wait outside of the clinic. Please update your child's information using our online intake form (you will receive the link in your booking email). If the child is old enough please have them enter the clinic on their own and please wait in your car in our parking lot, our doctor will come outside to relay all information after the exam.
IF IT HAS NOT BEEN A YEAR SINCE YOUR LAST EYE EXAM: Before scheduling your appointment please give our office a call at 289-997-3385. We will let you know if a partial exam is appropriate, and if any charges apply.
EMERGENCY CARE: At the moment we are only able to provide emergency care to patients who we have previously seen. Emergency care may be in person or may be virtual. Please call our office at 289-997-3385 to receive prompt care.
CANCELATION LIST: If you would like to be added to the cancellation list please give us a call at 289-997-3385. An appointment must be booked before bring added to the list. We recommend going on the cancellation list only if you are flexible in your schedule as cancellations often come up last minute.
OPTICAL: If you think you may require help from the optical, please select that in your booking (you are not required to use it if you don't end up needing it, for ex if you prescription did not change). However, we cannot accommodate time in the optical without a booking.
Please select your doctor:
IS YOUR EYE EXAM COVERED BY OHIP?
Children 19 years old and younger are covered once a year for a full comprehensive eye exam by a Doctor of Optometry, and are also covered for any emergencies within the same clinic. If it has not been a full year since your child's last full eye exam, or a valid health card is not presented you will be expected to pay out of pocket for the exam.
Seniors 65 years old and older are covered once a year for a full comprehensive eye exam by a Doctor of Optometry, and are also covered for any emergencies within the same clinic. If it has not been a full year since your last full eye exam, or a valid health card is not presented you will be expected to pay out of pocket for the exam.
Adults aged 20 to 64 years old are only covered by OHIP for a full comprehensive eye exam with a Doctor of Optometry once a year if they have one of the following conditions: diabetes, glaucoma, cataract, retinal disease, ambloypia, visual field defects, corneal disease, strabismus, recurrent uveitis or optic pathway disease. If it has not been a full year since your last full eye exam, or a valid health card is not presented you will be expected to pay out of pocket for the exam.
Adults aged 20 to 64 years old under ODSP or Ontario Works are covered for one full comprehensive eye exam with a Doctor of Optometry once every 2 years and must present their drug card for the eye exam.
Most insurance companies will full cover or partially cover an eye exam once every year or two years. You should check with your insurance company to verify your coverage.
We do not bill your insurance directly, we will give you a full receipt that can be submitted to your insurance to receive reimbursement for your eye exam.
The fee for a comprehensive eye exam for an Adult 20 to 64 years old is $80.00. We accept the following forms of payment: cash, debit card, visa and mastercard.