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Phoropter eyesight measurement testing machine, Eye health check and ophthalmology concept




What is an emergency?

  • A new red eye

  • A new swollen eyelid or new bump on the eyelid

  • A sudden decrease in your vision, or loss of vision 

  • New double vision

  • An object getting in your eye (do not flush with tap water)

  • New flashes of lights or new floaters in your vision 

  • A curtain or veil in your vision

How Does It Work

We provide urgent care for patients registered at our clinic during the following hours:

Tuesdays 10am - 4pm

Wednesdays 10am - 4pm

Thursdays 10am - 4pm

Fridays 10am - 3pm

Please click the button below to fill out our urgent care request form. One of our doctors will reach out to you directly within 24 hours during our urgent care hours.  

When Should I Go To The Emergency Room?


If you are experiencing any of the following outside of our emergency hours please go to the emergency room:

  • New flashes of lights

  • A curtain or veil in your vision

  • A red painful eye with a swollen eyelid with a fever

  • A red painful eye over the weekend

  • A sudden loss of vision

  • New double vision over the weekend

  • An object getting in your eye over the weekend

We recommend going to Toronto Western Hospital or St. Michael's Hospital as both have Ophthalmology Residents and Ophthalmologists 24/7 on call and you will be seen by an eye doctor. At a local hospital you may not be seen by an ophthalmologist but may be provided with a later appointment to be seen by an ophthalmologist on another date. 

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